** Please note: You must have Cookies 'enabled' in your browser for this site to work properly (otherwise we don't know which shopping basket is yours or what you've put in it). You may also experience difficulties if you are behind a Firewall.**
Backgammon-uk.com is owned by World of Gambling LLP. who are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at: shop @ backgammon-uk. com.
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
Sorry, but bank restrictions prevent us from taking orders by telephone.
Unless you have a trade account payment with order will be required. New trade enquiries, please call 01423-816790.
We accept credit card payment. If you are shopping from the Eurozone, USA or anywhere else, simply place your credit card company will convert the transaction to your own currency *at the prevailing exchange rate*.
We accept Visa, Visa Debit, Mastercard, Maestro, Solo and Amex.
Your card will be debitted in the name of World of Gambling, which is the name that will appear on your card statement.
Deliveries are sent by next-working-day courier in Great Britain. Orders outside this region are sent by Parcelforce. A signature is usually required upon delivery which can be anytime from 8:00 am to 5:30 pm. You may specify different invoicing and delivery addresses. We do not use Royal Mail unless circustances dictate or we are requested to do so. Use of Couriers ensures speedy and secure delivery of order.
Note: Working day delivery refers to UK Mainland and Northern Ireland Monday - Friday only
England and Wales: Standard Delivery - £5.95
Scotland (EH and G Postcodes): Standard Delivery - £5.95
Scotland (not EH and G Postcodes) - £12.50
Scotland (Highlands and Islands including Aberdeen) - £25
Channel Islands - £12.50
Isle of Man - £25
Northern Ireland - £19
European Union* - £21
Scandinavia and Non-European Union* - £36
Backgammon-uk.com do not profit from the carriage element, only charging at-cost or, in most cases, below.
*These are guideline prices. If your order is bulky or heavy, the couriers may add a surcharge in which case we will contact you for the difference in cost or the option to cancel. Alternatively, please email for a delivery estimate.
Yes, we know you've left it very late; you've got a dinner party on Friday and it's now Thursday afternoon or it's your friend's birthday tomorrow and only just remembered!
Please trust us that we will send all orders out just as soon as we can - there's absolutely no reason why we would want to hang on to things and cause delays. In practice we usually ship on Monday's. Tuesdays and Thursdays for orders received before 9am on that day (please see 'shipping and handling' for how). However, we can NOT guarantee that you will get your goods the next day - trains have been known to derail, lorries occasionally crash, people get ill, computers crash and, most commonly, people are out when couriers try to deliver.
What we do guarantee is that we will despatch all good in stock within three working days by 24 hour courier.
A signature will be required on delivery which may be at any time 9am to 4pm, Monday to Friday. European orders are generally received within five days from despatch and other International orders are generally received in under ten days.
We will send you an email when your goods have been sent, along with tracking details or if there is a problem.
If your item is not in stock, we will back order for you - that means we'll wait until it is in stock and then send it out. You will always be emailed if a product is likely to be out of stock for more than a week.
For orders made from the UK or the European Union, 17.5% VAT is added.
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption on a Lloyds Banks' secure SSL server (note: you will only see the golden padlock symbol on the page where you enter your credit card number). The number then goes straight to the processing bank where it is authorised. We do not 'see' the numbers and they are not held in clear text on any web site.
We guarantee your satisfaction - if you have any problems at all, please call Roger Meadows on 01423-816790
Our Contact details:
Backgammon-uk.com, Unit 5 Follifoot Ridge Business Park, Harrogate, N.Yorks, HG3 1DP
Phone:+44-1423-816790 Fax: +44-1423-874445 Email: shop @ backgammon-uk. com
NOTE: Our primary means of support is by email - so, please try this first as in virtually all situations you'll get a quicker response than by leving a 'phone message.
Confidentiality and privacy of you the customer is absolute. Take That Ltd. are registered with and endorse all aspects of The Data Protection Act 1998. When ordering from us the only information we ask for is the minimum amount needed to process your order. Any information that we obtain is used by us only, in order that we can provide you with the best possible service.
We may place you on a list to receive e-mail updates about any new products or special offers, if you do not wish to receive these updates, please send us an e-mail to remove you from our list.
Take That Ltd. do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
If at any time you are not completely satisfied with the goods you have received, please notify us by email at shop @ backgammon-uk. com within two working days of your delivery. You should then arrange for the unwanted items to be returned to us unused and in the condition in which they were received. We recommend you send the goods by recorded delivery or courier for your own protection. On receipt of the returned goods **in acceptable condition** we will arrange for your account to be credited with the full cost of the goods. Please note credit card companies do not allow refunds to any other card. You will need to allow seven working days for a refund to be acknowledged by your credit card company. Your statutory rights are not affected.
Please see our 'terms and conditions' by clicking the button on the home page.
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